Privacy Policy

At Ivanoir, we respect your privacy and are committed to protecting the personal information you provide when using our website.

This Privacy Policy explains how we collect, use, store, and protect information when you visit ivanoir.com, place an order, or interact with our services.

Information We Collect

When you visit our website, make a purchase, or contact us, we may collect certain information necessary to provide our services and improve your shopping experience.

The types of information we may collect include:

• Name and contact information
• Email address
• Shipping and billing information
• Order details and purchase history
• Payment-related information processed through secure payment providers
• Device and website usage information

How We Collect Information

We may collect information in several ways, including when you:

• Create an order or complete checkout
• Contact our customer support team
• Subscribe to communications or updates
• Browse or interact with our website
• Use website features or services

How We Use Your Information

We use collected information for purposes including:

• Processing and fulfilling orders
• Providing order confirmations and updates
• Responding to customer inquiries
• Providing customer support
• Improving our website, products, and services
• Preventing fraudulent or unauthorized activities
• Maintaining website security and functionality

Payment Information

Payments made through Ivanoir are processed by secure third-party payment providers.

Ivanoir does not store complete payment card information on our servers. Payment information is handled according to the security practices and privacy policies of the applicable payment providers.

Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand customer interactions, and provide a better shopping experience.

Cookies may help us remember preferences, analyze website performance, and improve our services.

How We Share Information

We do not sell your personal information.

We may share information only when necessary to operate our business, such as with trusted service providers that assist with:

• Payment processing
• Order fulfillment
• Shipping services
• Website operations
• Customer support services

These service providers are expected to handle information appropriately and only use it for necessary business purposes.

Data Security

We take reasonable measures to help protect your personal information from unauthorized access, loss, misuse, or disclosure.

While we work to maintain appropriate safeguards, no online transmission or storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as necessary to provide services, fulfill business obligations, resolve disputes, and comply with applicable requirements.

Your Privacy Choices

Depending on applicable laws, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.

If you have questions about your information or privacy preferences, please contact us.

Children's Privacy

Ivanoir does not knowingly collect personal information from children without appropriate authorization.

If you believe that personal information has been provided by a child without appropriate consent, please contact us so we can review the situation.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.

Any updates will be posted on this page with the revised policy information.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Email:
service@ivanoir.com

Website:
ivanoir.com

Brand:
Ivanoir

Operated by:
Xiamo Hongmeng (Liaoning) Culture and Education Technology Co., Ltd.